eStore for Believers

by Believers

Shipping & Returns

Shipping and Returns

Shipping:
We make an attempt to ship all orders within a 3 business day period. Sometimes though special orders or out of stock products will take longer. All sales involving back orders will result in notification to the buyer and the buyer will have the option to cancel purchase. No items should take longer than two weeks to ship. All shipping is done by USPS at Book rate or parcel post and the purchaser should allow 4-6 weeks for delivery though most deliveries are made long before that time with a 5 business day average.

Returns:
You may return most new, unopened items sold and fulfilled by Believer.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

No refunds will be given on electronic products such as eBooks and donations.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Items that are opened or returned more than 30 days after delivery are not refundable.


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